Zao Shiki no Hotel

I came to snowboard. The hotel was a short walk to the piste. They supplied a locker for the ski gear. The room was spacious with a great forest view. The staff couldn't be more friendly or helpful. The hotel owned osen was just a 50-60 meter stroll across hte carpark and the hotel supplied outdoor boots and coat. The quality and variety of the breakfast was superb. Self serve free coffee, hot chocolate, juices, snacks and icecreams were offered daily in the lounge.

Suitable for anyone who traveling by car (rental) as the hotel located amongst valley (nearby Mt.Zao) the scenery was stunning and weather was perfect. But the most significant part that we chose this hotel to stayed was the dinner course here! (the breakfast was delicious and various as well). It was a wonderful experience for anyone who has passion for eating great and delicious foods. We were happy for every second we stayed here. Room, services and all staffs were amazing especially the who checking us in, she was willing to help us for what we need in every way 👍🏻. EXCEPT the one who checking us out 👎🏻 he gave us a bad attitude and felt like he wouldn’t tried a single bit and didn’t care to explain things we needed to know (about the additional paying for city tax which everyone needed to pay when checking-out. WE, foreigners, who never knew about this and only one thing he needed to do was EXPLAIN, a nice explanation). However, we will still definitely choose to stay here if we visit Zao again.

Hotel's free bus shuttle from Yamagata train station made it easy to commute to the hotel. The location is excellent within walking distance of snow/ski areas. We purchased Zao Ropeway passes from the hotel (cash only). Complimentary accesss to 2 Onsens and boots and coat was an added bonus! We also enjoyed our Japanese style family dinners at their on site restaurant. Staff was very helpful in calling various agencies to check ski lesson availability as most of the agencies spoke in Japanese only. They also helped us book a taxi on our way back to Yamagata train station as the shuttle service only operates twice a day. The rooms were large and beautiful with breathtaking views of the mountain trees covered in snow!

The hotel itself is very nice. Quiet and warm!

Hotel and room is clean and new and spacious. Friendly staff. Free shuttle van service to and fro. ski slope morning and afternoon. Buffet breakfast and included dinner is superb. Onsen in the hotel and free access to outdoor onsen which is 1min walk away.